CANCELLATIONS AND REFUND POLICY

 

Outback Astronomy sky shows proceed on the basis that the weather is clear.

Actual conditions can remain a mystery until the start of a sky show.

Our experience in stargazing and weather conditions over the years confirms that obtaining accurate weather forecasts is a challenge. If the weather is cloudy during the day, it does not necessarily mean the night will be cloudy.

Outback Astronomy sends text messages to guests on the day of their sky show, when weather conditions seem unpredictable.

Be prepared to encounter patchy or some moving clouds.

Expect a delayed start to a sky show to allow time for cloud to move on.

Alternatively, if it is cloudy and a sky show cannot proceed, guests may opt to reschedule to another available evening.

If rescheduling is not possible, a full refund is issued.

Please note that online financial services partners charge Outback Astronomy a fee when refunds are issued.

Outback Astronomy does not pass this cost onto guests when events are cancelled due to cloudy conditions.

(April 2020)

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